SUMMARY |
Demonstrates strong leadership and managerial abilities. Desire opportunity where technical innovation is encouraged. Ability
to develop workable, imaginative solutions on a consistent basis. Excellent
analytical and troubleshooting skills. Promote teamwork and development
of personnel. Experienced in working with a diverse population from various
cultural backgrounds Dedicated with a strong work ethic.
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EDUCATION |
- Masters Degree, Business Administration (MBA), Lindenwood University, St Charles, Missouri. 2013 GPA 3.94
- Master’s Degree, Computer Information Systems (CIS), University
of Phoenix, Tulsa, Oklahoma. 04/2003. GPA: 3.97
- Bachelor’s Degree, Business Information Systems (BIS), University
of Phoenix, Tulsa, Oklahoma. 08/2001 GPA: 3.88 with Honors
- Associate Degree, Computer Science, Rogers
State University, Claremore,
Oklahoma. 05/1999 GPA: 3.54
- Diploma from National Radio Institute in “Master Microcomputers and
Microprocessors”. 1985
- US Navy Advanced Electronics “C” School, 9 month full time military
school. Graduated second in class. 1976
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SKILLS |
- Wise Package Studio 7
- SCCM 2007
- Management of Personnel
- Software Distribution Specialist
- Visual Basic 6.0
- Windows 7 Administration
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- Network Administrator
- Microsoft Office Pro 97-2010
- Technical Teaching
- Technical Troubleshooting
- Microsoft Project
- Visio 200x
- Dreamweaver CS6
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EXPERIENCE |
Mercy Health System - St Louis, MO
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08/05 – Present |
Senior Systems Administrator - Client Systems |
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Energy East |
02/05– 08/05 |
Kerr-McGee Inc
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09/04– 02/05 |
Mercy - St. Johns, Springfield, Mo
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07/04– 08/04 |
Dell Professional Services
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04/04– 06/04 |
Contracted to JPM-Chase as an Application Packager |
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Comsys
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02/04– 4/04 |
Contracted to Exxon-Mobile as an Application Packager |
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MTM Inc
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07/03–02/04 |
Contracted to Conoco-Phillips as an Application Packager |
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APPLICATION PACKAGER |
- Application requirements gathering
- Initial capture
- Create Transforms (MST) to customize existing MSI files.
- Work with Properties to customize MSI installs for different situations.
- Work with MSI tables directly or through the GUI.
- Convert Install Shield installations to pure hands off MSI packages.
- Make small changes using ORCA.
- Creat NAL Objects using Console One.
- Create SMS Package definition files (PDF) and Advertisements.
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Sunoco, Inc., Tulsa, Oklahoma
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04/93 – 11/02 |
System Administrator/Software Manager |
02/96 – 11/02 |
PC Hardware Technician (Manpower) |
04/93 – 02/96 |
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System Administrator/Software Manager.
- Managed network and desktop
software for 350+ workstations and servers for refinery operation.
- Oversaw
software/hardware departmental budget in excess of $400,000 on an
annual basis.
- Provided
direction for PC hardware support team and one programmer.
- Created
software installation packages (MSI) using “Wise for Windows Installer
3.0 through 4.2.” These were for windows 9x, 2000, and XP.
- Mastered
software rollout methodology by distributing software packages to
desktops using software
I wrote in Visual Basic 6.0. This software read the system registry
to determine installation state of software and started the installation
as needed.
- Used SMS and Altiris along with my own software to distribute
installation packages.
- Software packages included Citrix Metaframe,
Aspen Suite, Chempro, Railcar Management, IBM Personal communications,
Reflections
and many more. These installations required no user intervention.
- Created
custom Transform Files (MST) for Microsoft and other shrink wrapped
product installations that used the MSI format.
- Migrated CC:MAIL to MS OUTLOOK
with automated settings migration.
- Wrote software to migrate PC personality
as users received new computers.
- Developed technical operational standards
through successful team influence for Tulsa location.
- Troubleshot software
problems, interfaced with vendors, maintained license count and ensured
license compliance.
- Wrote security software that used inexpensive computers
to provide near live pictures to all desktops. This software included
recording capability.
- Provided technical assistance to users and PC
hardware support team.
- Specified new systems and software.
- Wrote
and implemented utility software using Visual Basic in support of
network operations.
- Planned
and implemented operating system migration from Windows 3.1 to
Windows 95 and XP.
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United States Navy |
06/71– 09/92 |
Training Chief – Millington, Tennessee |
12/89 – 09/92 |
Electronics Division Chief – Norfolk, Virginia |
03/86 – 12/89 |
Instrument Repair Supervisor – Virginia, Beach, Virginia |
12/83 – 03/86 |
Electronics Repair Supervisor – Virginia Beach, Virginia |
09/79 – 12/83 |
Electronics Instructor – Millington, Tennessee |
06/76 – 08/79 |
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General Management
- Performed Quality Assurance Audits.
- Led team of 5 instructors in developing the Navy’s first computer
based training system for the aviation community.
- Managed aircraft
maintenance division consisting of two work centers and 20 personnel.
- Improved under performing technicians through successful training and motivational programs.
- Redesigned aircraft navigation system, enhancing flight
crew safety.
- Improved 20-year old aircraft performance levels.
- Taught electronics and power distribution classes for 25 students.
- Developed remedial curriculum that improved student grade point averages
by 20 points.
- Conducted Learning Center tours for Admirals and United States
Congressional personnel.
Electronic Maintenance Supervision.
- Designed test equipment for aircraft instrument repair shop.
- Built an aircraft instrument repair shop, including much of the test equipment.
- Supervised three different shops simultaneously with up to 40 workers.
- Provided on-the-job training for instrument repair.
- Repaired aircraft electronic navigation systems.
- Troubleshot and made repairs to the computer, at the component level, utilized for troubleshooting navigational systems.
- Taught aircraft electrical, hydraulics, and electronic systems to classes of 25 students to national and international student population.
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Training Certificates |
- Wise installation System for Windows Installer 3.0
- #2272 Implementing and Supporting Windows XP
- #1579 Accelerated Windows
2000
- #1017 Mastering Web App. Development Visual InterDev
- #1560 & 1561
Windows 2000 Advanced Server
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